Process
How the Diagnostic Works
A structured, external-first process designed to surface decision clarity—not prescribe fixes.
Step 1: External Buyer Signals
- Language buyers use to describe the product or service
- How different roles frame value
- How the company is compared and evaluated
- Where uncertainty or inconsistency appears
Step 2: Decision Logic Mapping
- The implicit decision buyers appear to be making
- The criteria they optimize for
- The risks they’re trying to reduce
Step 3: Decision Risk Identification
- Where divergence slows deals
- Where it increases price sensitivity
- Where it creates internal selling friction
- Where it limits expansion or scale
Step 4: Executive Readout
- What’s aligned
- What’s ambiguous
- Why it matters
- What should be examined next
No fixes. Just clarity.